Support

We're here to help you get the most out of your tools.

Get Help

Reach out with questions, bug reports, or feature requests

Email Support

We typically respond within 24 hours. Please include as much detail as possible about your issue.

Quick Links

Common resources and information

Frequently Asked Questions

You can install the extension directly from the VS Code Marketplace:

  1. Open VS Code
  2. Go to the Extensions view (Ctrl+Shift+X)
  3. Search for "Salesforce Org Source Compare"
  4. Click Install on the Chenology extension

Alternatively, visit the marketplace page and click "Install".

Yes! Nix UTC World Time works completely offline. It uses your system clock to calculate and display UTC time, so no internet connection is required once installed.

Yes, all current Chenology tools are completely free to use. There are no premium features, subscriptions, or hidden costs.

The best way to report bugs or request features is via email:

Email:

Please include:

  • Which tool you're using
  • Steps to reproduce the issue
  • Expected vs. actual behavior
  • Your operating system and browser/VS Code version

No. Our tools are designed with privacy as a core principle:

  • No user tracking or analytics
  • No data collection or storage
  • No third-party integrations that compromise privacy
  • All processing happens locally on your device

See our Privacy Policy for complete details.

We're always evaluating new platforms based on user demand. Current possibilities include:

  • IntelliJ/JetBrains IDEs
  • Firefox browser extensions
  • Command-line utilities
  • Desktop applications

Let us know what platforms you'd like to see supported!

Still have questions?

We're here to help. Don't hesitate to reach out.